Mitsubishi M21 EBF 100 Ceiling Cassette Ductless Air Purifying Filter - 2 Pack
Product Details
These Mitsubishi large air-purifying filters serve as the primary pre-filters for your select ceiling cassette indoor units. Constructed from a durable, washable woven-mesh material, they capture larger airborne particles such as dust, lint, and debris before they reach the indoor unit’s coil. This helps maintain proper airflow, protects internal components, and supports efficient system operation.
Although these filters are washable for routine maintenance, they are not lifetime filters. Over time, the mesh can stretch, weaken, or accumulate buildup that regular cleaning can’t fully remove. To maintain consistent airflow and indoor air quality, periodic replacement is required.
Filter Dimensions: 15” × 10-3/4”
Maintenance & Care: Clean the large air-purifying filters every two weeks to maintain system efficiency and prevent airflow restriction. Regular cleaning reduces power consumption and helps prevent condensation buildup inside the air conditioner—an issue that can contribute to mold and fungi growth.
To clean, remove dust using a vacuum with a soft-bristle brush, or rinse the filters gently with water. Allow them to air-dry fully in the shade before reinstalling.
Replacement Recommendation: Replace every two years for best performance.
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This item is sold strictly by part number and is subject to our Parts Order Return Policy. It may not be eligible for return or may be subject to a restocking fee. Please consult your system’s owner’s manual to confirm compatibility before purchase. For full details, visit HEPAFilterSales.com.
Returns & Exchanges
We want every order to go smoothly, and if something is not right we want to make it right. At the same time, for the health and safety of everyone — our team, other customers, and the facilities these products are used in — we cannot resell opened or used filtration and air quality products. Our policy below is built around that reality. If you have any questions about a product before ordering, please reach out — we would rather help you get the right thing the first time than deal with a return after the fact.
Eligibility
Opened or used items are not eligible for return or refund under any circumstances. Products designated as Special Order, Clearance, Discontinued, or Final Sale are also not eligible for return or exchange. All other returns require items to be unused, in new condition, and in original packaging with all accessories and documentation included.
30-Day Return Policy
Unopened, unused items may be returned within 30 days of delivery, subject to a restocking fee of at least 25% of the purchase price. Original shipping costs are not refunded. Return shipping is the buyer's responsibility. A Return Material Authorization (RMA) number is required before shipping any return — contact us first at Help@HEPAFilterSales.com to receive return instructions. Returns sent without an RMA may be refused.
Refunds are processed within 10 business days of receiving and inspecting the returned item. You will be notified by email when your refund has been issued.
Exchanges — Standard Restocking Charge Waived
Exchanges for unopened, unused items are not subject to a restocking fee. Contact us at Help@HEPAFilterSales.com before returning any item to arrange an exchange and receive expert advice on the correct solution.
Order Cancellations
Contact us immediately if you need to cancel an order. Not all orders can be cancelled once placed — freight and special-order items in particular may ship before a cancellation can be processed.
Damaged or Incorrect Items
If your order arrives damaged, note the damage with the delivery carrier at time of delivery, photograph the damage, and email us within 48 hours of delivery at Help@HEPAFilterSales.com. We will arrange return shipping and send a replacement at no additional cost to you.
If you receive an incorrect item, email us your order number and a description of the issue. We will arrange return shipping and send the correct item at no cost to you.
Defective Items
Suspected product defects and performance issues are warranty matters handled directly by the manufacturer — they are not eligible for return or return shipping reimbursement from HEPA Filter Sales, LLC. Contact us and we will provide manufacturer contact information to assist with a warranty claim.
For More Information, please take a moment to review our governing policies:
Returns & Refunds Policy
Shipping Policy
Purchase Options & Subscription Policy