Finally found the filters for my mini split. One filter was damaged during shipment, but they immediately replaced it and sent me another 2 pack in just a couple of days.

Very knowledgeable about their filters and assured me that I got the right one for our system.

Marcus was so very helpful. Great service

Great product and great service. Thank you

O rings were correct size and as advertised, and arrived promptly.

easy to order - delivery on time.

Your filters seek terribly overpriced.

Lower prices or more sale events would be wonderful! Also if you could
somehow get better pricing on shipping would be a big bonus.

The ordering was simple and the product was great !!!!

Fast service. Great packaging.

Shopping for my filters was very straightforward. They arrived just in time for the weather. The enclosed jar opener pad was a pleasant surprise.

I have been a customer of Hepa Filter sales for years. They always provide good, fast and accurate service. They always have the filters we need in stock. I am very pleased with the service I recieve from this company and recommend their high quality filters.

Great price for a quality product

Easy ordering, quick delivery, item ordered was exactly what I needed.

Great Service and Great Product . I will be using your Products in the near future.

Transaction and delivery were seamless.

I tried to order sheet filters for my older Daikin inverter from a large HVAC company, was told someone would "get right on it", and despite repeated attempts to re-establish contact, never received a reply.

An HEPA Filter Sales guy told me they were in stock, immediately answered a question I posed regarding frames, then gave me a substantial discount on my order, which arrived in a very few days.

Double check all your measurements before you purchase. The smaller filter was 2” shorter than what I needed.

Everything is great. Just make sure your measurements are correct.

A company that is honest and trustworthy. They changed the order to a bundle price and saved me almost $25 on my products. Answered my inquiry fast and clear.

Your company gives great customer service and customer support.

Markus was terrific to deal with - very accommodating and excellent follow-up.

There WAS one thing I had a question on though. The filters that arrived fit fine, but the previous ones that came in the unit originally had something that maybe should have been KEPT before disposing of them. It was something that appeared to snap in or out at the base of each filter?? This part did not come with the replacements.

received exactly what I ordered....timing was excellent

Needed to replace our filters. If the price was cheaper it would have 5 stars.I can't believe these cost so much.I know tou need a profit but must be 1000% mark up

Good product, easy website to navigate, superb customer service, Quick shipping.

Good service

shipment arrived quickly and undamaged, tracking was good also!

Very pleased with the Mitsubishi filter pack. Pricey but exactly what was needed. Especially pleased with Hepa's Customer Service who guided me to the correct Filter Pack I needed. Thank you!
My only problem was not with Hepa but with the USPS they used. Ordered on 01/26/26. was to be delivered by 01/30/26. Received updates as to location. Went to Louisville, KY center then missed us and went to Indianapolis. We are located across the Ohio River from Louisville. Then was returned to Louisville. Stated it was received on02/02/26 at our local USPS. I went to the local USPS on 02/05 to pick it up due to bad weather and having to be close to the post office along with wanting to help our local carrier. They did not have it and had never had it. They stated it was in a bin for our local office in Louisville. Finally received on 02/09/26. YEAHH! Just wanted Hepa they may want to pursue a different form of delivery.

This was the first time replacing my filters and it was very easy. Some places only sold the filter without the frame so I was happy to find these with the frame. Easy to remove and easy to replace.

I was so happy to find a site where I could get replacement filters for my 2 year old mini-split systems. When I received them, I was relieved to see they were a perfect match and fit! Delivery and tracking was very good. This will be my to go place for replacement filters from now on!

Thank you!