ComfortStar CFU12CA(I) & CFU12CD(I) Ductless Mini Split Filter Replacement Kits
Product Details
Breathe easy with this replacement filter kit designed specifically for CFU12CA(I) & CFU12CD(I) Series ductless mini split indoor units. Whether your system is maintaining comfort in a bedroom, office, or garage, clean filters are essential to keeping your air fresh and your unit running at its best.
This kit is guaranteed to fit the ComfortStar indoor unit models: CFU12CA(I) & CFU12CD(I)
Large Washable Screen Filter Dimensions: 11-3/4"x 11"
Maintenance & Care
ComfortStar recommends cleaning your screen filter every two weeks using a vacuum with a soft-bristle brush attachment. In dusty or high-use environments—such as garages, restaurants, or homes with pets or indoor smoking—the filters can also be gently washed with warm, soapy water. Allow to dry completely out of direct sunlight before reinstalling.
⚠️ Never operate your system without the filters installed. Consider keeping a second set on hand to swap during cleanings.
Replacement Guidance
Even with regular cleaning, reusable filters lose effectiveness over time. For best performance and air quality, we recommend replacing the screen filters every 12 to 24 months, depending on your environment and cleaning habits.
Optional Activated Carbon Freshness Filter
This kit also includes an optional freshness filter that fits inside the pre-molded holder in your unit’s main screen filter. This upgrade uses activated carbon media to help neutralize odors from tobacco, pets, and cooking, while supporting better overall air quality.
Filter Dimensions: 8.4" x 2"
Maintenance & Care: Do not wash. Gently vacuum with a soft-bristle brush every two weeks. Replace every 6 months for continued odor absorption and effectiveness.
Returns & Exchanges
We want every order to go smoothly, and if something is not right we want to make it right. At the same time, for the health and safety of everyone — our team, other customers, and the facilities these products are used in — we cannot resell opened or used filtration and air quality products. Our policy below is built around that reality. If you have any questions about a product before ordering, please reach out — we would rather help you get the right thing the first time than deal with a return after the fact.
Eligibility
Opened or used items are not eligible for return or refund under any circumstances. Products designated as Special Order, Clearance, Discontinued, or Final Sale are also not eligible for return or exchange. All other returns require items to be unused, in new condition, and in original packaging with all accessories and documentation included.
30-Day Return Policy
Unopened, unused items may be returned within 30 days of delivery, subject to a restocking fee of at least 25% of the purchase price. Original shipping costs are not refunded. Return shipping is the buyer's responsibility. A Return Material Authorization (RMA) number is required before shipping any return — contact us first at Help@HEPAFilterSales.com to receive return instructions. Returns sent without an RMA may be refused.
Refunds are processed within 10 business days of receiving and inspecting the returned item. You will be notified by email when your refund has been issued.
Exchanges — Standard Restocking Charge Waived
Exchanges for unopened, unused items are not subject to a restocking fee. Contact us at Help@HEPAFilterSales.com before returning any item to arrange an exchange and receive expert advice on the correct solution.
Order Cancellations
Contact us immediately if you need to cancel an order. Not all orders can be cancelled once placed — freight and special-order items in particular may ship before a cancellation can be processed.
Damaged or Incorrect Items
If your order arrives damaged, note the damage with the delivery carrier at time of delivery, photograph the damage, and email us within 48 hours of delivery at Help@HEPAFilterSales.com. We will arrange return shipping and send a replacement at no additional cost to you.
If you receive an incorrect item (compared to what was ordered), email us your order number and a description of the issue. We will arrange return shipping and send the correct item at no cost to you.
Defective Items
Suspected product defects and performance issues are warranty matters handled directly by the manufacturer — they are not eligible for return or return shipping reimbursement from HEPA Filter Sales, LLC. Contact us and we will provide manufacturer contact information to assist with a warranty claim.
For More Information, please take a moment to review our governing policies:
Returns & Refunds Policy
Shipping Policy
Purchase Options & Subscription Policy