Carrier Cold Catalyst Carbon Freshness Filter for Ductless Mini Splits - 2 Pack
Product Details
This upgrade filter enhances air purification in select Carrier and Bryant ductless mini split indoor units. Designed with a cold catalyst layer, this filter helps neutralize common household odors and VOCs while assisting in the breakdown of airborne pollutants.
Compatible Indoor Unit Models: All Carrier Mini-Split Indoor Systems with a Molded Filter Insert Holder on the Large Particulate Dust Filters in your system!
Filter Dimensions: 8-3/8" x 2"
Frame: Not included – installs into your existing filter frame
Maintenance & Care
This filter should be vacuumed gently every two weeks using a soft-bristle brush attachment to remove dust and debris. It should not be washed or rinsed with water, as that will damage the cold catalyst media.
Replacement Guidance
For continued effectiveness, replace this filter every 6 months. The odor-neutralizing and VOC-reducing media inside gradually loses performance over time and cannot be restored with cleaning alone.
Returns & Exchanges
We want every order to go smoothly, and if something is not right we want to make it right. At the same time, for the health and safety of everyone — our team, other customers, and the facilities these products are used in — we cannot resell opened or used filtration and air quality products. Our policy below is built around that reality. If you have any questions about a product before ordering, please reach out — we would rather help you get the right thing the first time than deal with a return after the fact.
Eligibility
Opened or used items are not eligible for return or refund under any circumstances. Products designated as Special Order, Clearance, Discontinued, or Final Sale are also not eligible for return or exchange. All other returns require items to be unused, in new condition, and in original packaging with all accessories and documentation included.
30-Day Return Policy
Unopened, unused items may be returned within 30 days of delivery, subject to a restocking fee of at least 25% of the purchase price. Original shipping costs are not refunded. Return shipping is the buyer's responsibility. A Return Material Authorization (RMA) number is required before shipping any return — contact us first at Help@HEPAFilterSales.com to receive return instructions. Returns sent without an RMA may be refused.
Refunds are processed within 10 business days of receiving and inspecting the returned item. You will be notified by email when your refund has been issued.
Exchanges — Standard Restocking Charge Waived
Exchanges for unopened, unused items are not subject to a restocking fee. Contact us at Help@HEPAFilterSales.com before returning any item to arrange an exchange and receive expert advice on the correct solution.
Order Cancellations
Contact us immediately if you need to cancel an order. Not all orders can be cancelled once placed — freight and special-order items in particular may ship before a cancellation can be processed.
Damaged or Incorrect Items
If your order arrives damaged, note the damage with the delivery carrier at time of delivery, photograph the damage, and email us within 48 hours of delivery at Help@HEPAFilterSales.com. We will arrange return shipping and send a replacement at no additional cost to you.
If you receive an incorrect item (compared to what was ordered), email us your order number and a description of the issue. We will arrange return shipping and send the correct item at no cost to you.
Defective Items
Suspected product defects and performance issues are warranty matters handled directly by the manufacturer — they are not eligible for return or return shipping reimbursement from HEPA Filter Sales, LLC. Contact us and we will provide manufacturer contact information to assist with a warranty claim.
For More Information, please take a moment to review our governing policies:
Returns & Refunds Policy
Shipping Policy
Purchase Options & Subscription Policy